WHO ARE WE?
Hotel Nikko Amata City Chonburi
700/333 Moo 1, Klongtamru Muang Chonburi, Chonburi 20000, Thailand
Tel: +66 (0)33 265 455
Hotel Nikko Amata City Chonburi respects the privacy of all its guests and treats personal information provided by them as confidential.
This Privacy Statement is our way of telling you what information we collect, how we use and protect it, to whom we pass it on, how you access, how you can change or have it removed. Take a moment to read the sections below.
ONE HARMONY MEMBER
If you want to become a member of our loyalty programme One Harmony, we will ask you to enter your personal details such as your name, address, email address, telephone number and date of birth. All data will be stored in a digital database. If you make purchases at Hotel Nikko Amata City Chonburi through this membership, we register it by name. This data is used to make statistical and general analyses of your purchasing behavior. The Privacy Policy of Okura Nikko Hotel Management can be found at https://www.okura-nikko.com/privacypolicy/#anc03.
WHAT INFORMATION IS COLLECTED AND PROCESSED BY US?
Depending on the functionality of the website you use, the personal data we collect may include the following information:
Information that you provide within the context of a service provided by Hotel Nikko Amata City Chonburi, such as your name, address, e-mail address, telephone number, passport number or identity card number, credit card details including the name of the credit card holder, the billing address, the credit card number and the expiration date;
Information about your preferences and family composition, including room preferences, leisure time, name and age of children and other information needed to meet special requests;
Information about your use of the website, preference for communication, statistical information regarding your stay and reactions to special offers and surveys;
Any other information that you voluntarily provide to Hotel Nikko Amata City Chonburi.
FOR WHAT PURPOSES DO WE USE YOUR INFORMATION?
Hotel Nikko Amata City Chonburi may use your personal information for the following purposes:
To enable you to use the website and to provide the services of Hotel Nikko Amata City Chonburi (such as making a reservation or answering a request for information);
For identification and verification purposes;
To be able to process payments;
To send you information by post, e-mail, text message or telephone about Hotel Nikko Amata City Chonburi’s own services, such as messages about our latest promotions;
To conduct market research through surveys in order to better meet your needs and improve the effectiveness of our website, your experience in the hotel, our various forms of communication, our advertising campaigns and/or our promotional activities;
To generate anonymous statistical data;
To secure the website and to adapt it to your wishes and needs.
We will ensure that we only send information that we think is of interest to you, for example information about special offers or new products and services.
PROVISIONING INFORMATION TO THIRD PARTIES
Hotel Nikko Amata City Chonburi does not pass on your personal data to third parties for direct marketing (such as the sending of offers and promotions), unless you have expressly granted permission.
Occasionally we have to hire external companies outside Hotel Nikko Amata City Chonburi to help us with certain services. In some of these cases we have to share your data with those companies because they need it to be able to carry out the service at Hotel Nikko Amata City Chonburi and ultimately to you.
Your payment details can be used to detect fraud and other irregularities and to prevent over-credit.
We restrict the data we share with third parties to only the purposes for which the other person needs them. They are strictly controlled by Hotel Nikko Amata City Chonburi to ensure that your privacy remains protected. These parties may never use or pass on your data independently.
Hotel Nikko Amata City Chonburi also passes on your personal data to third parties if the hotel is obliged to do so on the basis of national or international laws, jurisprudence law and/or regulations, or if Hotel Nikko Amata City Chonburi considers this necessary to protect its own rights.
We can also pass on your details in the event that our organization or part of it is sold and the buyer needs your data in order to continue the service to you.
HOW DOES HOTEL NIKKO AMATA CITY CHONBURI PROTECT YOUR PERSONAL INFORMATION?
In order to guarantee the accuracy of the personal data, to prevent access by unauthorized persons and to ensure that the personal data is used correctly, Hotel Nikko Amata City Chonburi has taken appropriate physical, electronic and management measures to protect and secure the personal data that the hotel collects online. The website is equipped with a firewall that is designed and set to protect the personal data collected from you against unauthorized and unintended access.
ACCESS TO, CHANGE AND DELETION OF YOUR DATA
If you want to know what information Hotel Nikko Amata City Chonburi has collected from you, you can submit a request to Hotel Nikko Amata City Chonburi to receive an overview of your personal data by sending an e-mail to info@hotelnikko-amatacity.com. Hotel Nikko Amata City Chonburi will provide this information to you in writing within 4 weeks.
If the personal data that Hotel Nikko Amata City Chonburi holds about you is incorrect or incomplete, or unnecessary for the purpose for which they were collected, you can ask Hotel Nikko Amata City Chonburi to correct, delete or block the data.
Hotel Nikko Amata City Chonburi will respond to such a request within 4 weeks. Hotel Nikko Amata City Chonburi reserves the right to change or update this Privacy Statement from time to time if the hotel deems this appropriate or necessary in connection with changes in relevant legislation, regulation or business needs, or to comply the needs of our guests, offices, strategic marketing partners and service providers. Updated versions are published on our website and provided with a publication date, so you can always see when the Privacy Statement was last updated.
Use of cookies by Hotel Nikko Amata City Chonburi
You are advised that Hotel Nikko Amata City Chonburi uses cookies or other tracers on its website https://hotelnikko-amatacitychonburi.com/.
These tracers may be installed on your device depending on the preferences that you expressed or may express at any time in accordance with this policy.
1. Why have a cookies policy?
With a view to provide information and ensure transparency, Hotel Nikko Amata City Chonburi established this policy so that you can learn more about:
The origin and purpose of the information processed when you browse https://hotelnikko-amatacitychonburi.com.
Your rights with regard to cookies and other tracers used by Hotel Nikko Amata City Chonburi.
2. What is a cookie?
Cookies and other similar tracers are packets of data used by servers to send status information to a user’s browser and return status information to the original server through this same browser.
The status information can be a session identifier, a language, an expiration date, a response field or other types of information.
During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.
There are different types of cookies:
Session cookies, which are deleted as soon as you exit the browser or leave the website
Persistent cookies, which remain on your device until their expiration or until you delete them using the features of your browser
3. Why use cookies?
We use cookies and other tracers primarily for the following purposes:
Cookies strictly necessary for browsing the https://hotelnikko-amatacitychonburi.com and the ability to use all of their features, and intended in particular to:
Manage authentication of website visitors and the associated security measures, and ensure proper functioning of the authentication module
Optimize the user experience and facilitate browsing, in particular determining “technical routes” for browsing
Store information regarding the “cookies” information banner seen by website visitors who then continue to browse the website after agreeing to accept cookies on their device
Implement security measures (for example, when you are asked to log in again for content or a service after a certain period of time, or to ensure basic operation of https://hotelnikko-amatacitychonburi.com and use of their major technical features, such as monitoring of performance and browsing errors, management of user sessions, etc.)
Cookies for features intended in particular to:
Adapt https://hotelnikko-amatacitychonburi.com to the display preferences of your device (language, currency, display resolution, operating system used, configuration and settings of the display of web pages based on the device you are using and its location, etc.)
Store specific information that you enter on https://hotelnikko-amatacitychonburi.com in order to facilitate and customize your subsequent visits (including displaying the visitor’s first and last names if the visitor has a user account)
Allow you to access your personal pages more quickly by storing the login details or information that you previously entered
Cookies for visitor tracking are aimed at improving the comfort of users by helping us understand your interactions with https://hotelnikko-amatacitychonburi.com (most visited pages, applications used, etc.); these cookies may collect statistics or test different ways of displaying information in order to improve the relevance and usability of our services.
Advertising cookies are intended to (i) offer you, in advertising spaces, relevant, targeted content that may be of interest to you (best offers, other destinations, etc.) based on your interests, browsing behavior, preferences, and other factors, and (ii) reduce the number of times that the advertisements appear.
Affiliate cookies identify the third-party website that redirected a visitor to https://hotelnikko-amatacitychonburi.com.
Social network cookies, set by third parties, allow you to share your opinion about and content from https://hotelnikko-amatacitychonburi.com on social networks (for example, the “Share” or “Like” application buttons for social networks).
The social network applications on https://hotelnikko-amatacitychonburi.com as mentioned above can in some cases allow the social networks concerned to identify you even if you did not click on the application button. This type of button can allow a social network to track your browsing on https://hotelnikko-amatacitychonburi.com, simply because your account in the social network concerned is enabled on your device (open session) while you are browsing.
We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.
4. Consent
The installation of certain cookies is subject to your consent. Also, when you first visit thehttps://hotelnikko-amatacitychonburi.com, you are asked whether you agree to the installation of this type of cookie, which is only activated after your acceptance.
This process is supported by means of an information banner on the homepage of thehttps://hotelnikko-amatacitychonburi.com, which informs you that by continuing to browse, you are agreeing to the installation of cookies that require consent on your device. You can change your mind at any time using the various methods described in section “Deleting and/or blocking cookies”.
5. Deleting and/or blocking cookies
You have several options for deleting cookies and other tracers.
Browser settings
Although most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.
You can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).
Regarding management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regard to cookies. For example:
For Microsoft Edge™: https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
For Safari™: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For Chrome™: https://support.google.com/chrome/answer/95647
For Firefox™: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
For Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
Saving a cookie to your device depends on your wishes, which you can exercise and change at any time and free of charge using the settings offered by your browser software.
If your browser is set to accept cookies on your device, the cookies embedded in the pages and content that you view may be temporarily stored in a dedicated space on your device. They can only be read by their issuer.
However, you can set your browser to block cookies. Keep in mind that if you set your browser to block cookies, some features, pages and spaces on https://hotelnikko-amatacitychonburi.com will not be accessible, and we cannot be held responsible in this case.
Specialized advertising platforms
Several professional advertising platforms also give you the option to accept or block cookies used by companies that are members. These centralized mechanisms do not block the display of ads; they simply prevent the installation of cookies that tailor ads to your interests.
For example, you can visit the website https://www.youronlinechoices.com to prohibit the installation of these cookies on your device. This website is offered by digital advertising professionals brought together within the European Digital Advertising Alliance (EDAA) and managed in France by Interactive Advertising Bureau France.
If you have questions or comments regarding privacy or security issues, you can reach us by e-mail at info@hotelnikko-amatacity.com.
